Terms of service

1. Company Information

Renzo Records is a trading name of Fresh Canvas Brands Ltd (“FCB Ltd”), a company registered in England & Wales (Company No. 15726116). Registered office: 101 Wood Lane, 2 Television Centre, 7th Floor, Soho Works, London, W12 7FR, United Kingdom.

Throughout these terms, “Renzo Records,” “we,” “our,” and “us” refer to FCB Ltd trading as Renzo Records. By using this site or making a purchase, you agree to these Terms & Conditions.

2. Products & Availability

All products are subject to availability.
Product images and descriptions are for guidance only; colours and details may vary slightly.

3. Orders & Payment

Orders are confirmed once payment is received.
Prices are shown in GBP (£). They may also be displayed in other currencies for convenience.
We accept major debit/credit cards and secure online payment methods.

4. Shipping & Delivery

Orders are shipped worldwide through our fulfilment partners.
Delivery times vary and are estimates only.
Customers are responsible for any import taxes, duties, or handling fees in their country.

5. Returns & Refunds

Customers have the right to cancel and return their order within 14 days of delivery, for any reason.
Items must be returned in original, unused condition.
Customers are responsible for return postage costs unless the item is faulty, damaged, or misdescribed.
Refunds will be issued within 14 days of us receiving the returned goods.
This does not affect your statutory rights under UK consumer law.
Email us at hello@renzorecords.com

6. Third-Party Products

Some products sold may be supplied by third parties.
We act as a reseller and do not provide guarantees beyond those of the original manufacturer.
This does not affect your statutory rights.

7. Promotions & Discount Codes

Discount codes must be entered at checkout.
Only one code may be used per order unless otherwise stated.
Promotions may be changed or withdrawn at any time.

8. Intellectual Property

All designs, graphics, logos, and content belong to FCB Ltd trading as Renzo Records.
They may not be copied or used without prior written consent.

9. Liability

We are not responsible for indirect or consequential losses arising from the use of our site or products.
Our liability is limited to the value of your order.